Privacy Policy

Dryer Vent Rescue LLC Privacy Policy

At Dryer Vent Rescue LLC (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Notice explains how we collect, use, and share information when you use our website and services.

By using our Services, you agree to the practices described below.

1. Information We Collect

Information You Provide

We may collect:

 

  • Name
  • Phone number
  • Email address
  • Service address
  • Details about requested services

If you contact us, we may also keep records of:

 

  • Messages
  • Emails
  • Call notes

Payment Information

Payments are processed through secure third-party providers. We do not store full credit card or financial information.

Automatically Collected Information

When you visit our website, we may collect:

 

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on site

Cookies

We may use cookies to:

 

  • Improve website performance
  • Understand visitor behavior
  • Support marketing efforts

 

You can disable cookies in your browser settings.

2. How We Use Your Information

We use your information to:

  • Schedule and perform services 
  • Communicate about appointments 
  • Send confirmations and reminders 
  • Process payments 
  • Improve our services and website 
  • Provide promotions or special offers (you can opt out anytime) 

3. How We Share Information

We do not sell your personal information. We may share information with trusted third parties, including:

 

  • Housecall Pro (scheduling & customer management) 
  • Payment processors 
  • Marketing and analytics providers 

These parties are required to keep your information secure.

4. Advertising & Analytics

We may use third-party services such as:

  • Google (analytics & ads) 
  • Meta Platforms (Facebook & Instagram ads) 

These platforms may use cookies or tracking technologies to show relevant ads.

5. Your Choices

You can:

 

  • Opt out of marketing emails or texts 
  • Disable cookies in your browser 
  • Contact us to update or delete your information 

6. Data Security

We take reasonable steps to protect your information using standard security practices. However, no system is 100% secure.

7. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect their information.

9. U.S. Use Only

Our services are intended for users located in the United States. By using our Services, you consent to your data being processed in the U.S.

10. Updates to This Policy

We may update this Privacy Notice periodically. Changes will be posted on this page with an updated date.

11. Contact Us

12. SMS/Text Messaging Consent

By providing your phone number, you agree to receive text messages regarding:

 

  • Appointments
  • Reminders
  • Service updates

 

Message and data rates may apply.
Reply STOP to opt out at any time.